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Website Privacy Policy

Last updated: March 7, 2025

At Physicians Alliance of Connecticut (“PACT,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of visitors to our website. This Privacy Policy explains what information we collect, how it is used, and your options as you interact with the website. By using this website, you agree to this policy.

Scope of this Privacy Policy

This Privacy Policy applies to your use of PACT’s public-facing website that includes this Privacy Policy in the footer. This Privacy Policy does not apply to any other program or service of PACT. Specifically:

  • This policy does not apply to PACT’s collection, use, or disclosure of patient health care information, including information provided while being treated at our facilities. Such information is subject to the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices.
  • This policy does not apply to your use of MyChartPlus linked from this website. Separate policies may govern your use of such portals.

Your Consent

By using this site, you consent to the collection, use, and sharing of information as described in this Privacy Policy. If you provide an email address, you agree that we may use it to communicate with you about our services and relevant updates.

Information We Collect

You may use the site without providing personal information. However, we collect information in the following ways:

Information You Provide to Us Voluntarily:

  • When you submit a form, request an appointment, register for an event, subscribe to a newsletter, or contact us via email or chat, you may provide personal information such as your name, email address, phone number, and health-related inquiries.
  • If you submit personal information relating to another person, you confirm that you have the authority to do so and permit us to use it as described in this Privacy Policy.

Information We Collect Automatically:

  • When you interact with the site, we automatically collect data such as IP address, browser type, device identifiers, and browsing activity.
  • Cookies and tracking technologies help us analyze visitor behavior, measure advertising effectiveness, and optimize digital marketing efforts. You can modify your browser settings to manage cookies.

Interest-Based Advertising

Our advertisers and third-party partners may use cookies and other tracking technologies to collect data for targeted advertising. We do not control these third-party activities, and we encourage users to review their respective privacy policies.

Data Security

PACT employs industry-standard security measures, including encryption and secure firewalls, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

How We Use the Information We Collect

We may use your information to:

  • Provide and improve services offered on our site
  • Personalize your experience and inform you about relevant healthcare services
  • Improve customer service and respond to inquiries
  • Send newsletters, appointment reminders, or promotional materials
  • Conduct surveys to enhance our offerings
  • Comply with legal obligations

How We Share Information

We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and delivering services
  • If required by law or to protect our rights, users, or the public
  • As part of a business transfer or asset sale
  • In aggregated form that does not personally identify you

Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.

 

Contact Us

If you have questions about this Privacy Policy, contact us at:

Physicians Alliance of Connecticut

info@pactmd.com

(203) 488-7228 x276

322 East Main Street, Suite 1B, Branford, CT 06405